amandeepkaur26

amandeepkaur26

Administrative Assistant Customer Care Information Technology Office Administration
6478686494 6478686*** show
amancheema094@gmail.com
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About Me

Graduate Certificate in Project Management. Information technology, office administration, administrative assistant, customer care. B.Tech, Electronics & Communication Engineering

Education

Algoma University 2022-2023

Graduate Certificate in Project Management

GNE College, Ludhiana India 2013-2016

B.Tech, Electronics & Communication Engineering

Work & Experience

Kuehne + Nagel 01/17/2023 - 03/06/2023

Office Administration

• Worked on Order planner software CIEL where I worked on planning and managing the orders. • Experienced in preparation of paper work for the orders pickers. • Having complete knowledge in labeling, scanning and assigning the orders.

Excel Impex, Brampton 05/02/2022 - 12/30/2022

Office Administration

• Experience in communication via phone, email, mail, and courier, gather background information, and then forward to the relevant staff • Responsible for handling all office work on word and excel sheet by maintaining the Records • Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends • Maintain and update several company databases (paper and electronic filing systems), and give essential supervisors the relevant data and reports • Handle incoming calls, determine the call's purpose, and answer appropriately • To increase client satisfaction, offer lenders, buyers, and sellers concierge-level customer care • Experience in maintaining inventory, office supplies and related documents. • Coordinate the flow of information by opening, distributing, and processing regular and electronic inbound mail and other materials.

Evolving System Pvt. Ltd Bangalore , India 11/02/2020 - 12/02/2021

Senior QA Engineer-I

• Having 5 years of experience in web-based Software Testing (Python, Java, Selenium,Ecplise,SQL) • Expert in analyzing Business Document, Functional Specification Documents (FSD), gap analysis to understand customer requirements. • Preparation and review of testing reports, and handover to customers and senior management.

Portfolio

Skills

• Communication Skills (Multilingual) - Fluent in English, Hindi, and Punjabi languages • Teamwork - Excellent team player with focus on collaboration, team building and customer relations • Money Math Skills - Responsible for handing cash at Point of Sales (POS) and Telephone orders • Additional skills: Punctuality, Adaptability, Positive Attitude, ability to carry heavy weight items • Prioritization, Multitasking, and problem-solving abilities in fast paced environment • Experienced with Microsoft Office (Word, Excel, PowerPoint) on Window or Mac OS • Data Entry- Worked as a Senior IT QA Engineer for 5 years handled responsibility of manage and providing data to higher management and customers.