Type and proofread correspondence, forms and other documents; Greet people and direct them to contacts or service areas; Determine and establish office procedures and routines; Carry out administrative activities of establishment; Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation; Answer electronic enquiries; Compile data, statistics and other information; Review, evaluate and implement new administrative procedures; Order office supplies and maintain inventory; Establish work priorities and ensure procedures are followed and deadlines are met; Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services; Assist in the preparation of operating budget and maintain inventory and budgetary controls; Assemble data and prepare periodic and special reports, manuals and correspondence; Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information; Set up and maintain manual and computerized information filing systems
Customer Sales and Service Agent Specific Skills
Answer telephone and relay telephone calls and messages
Business Equipment and Computer Applications
MS Excel; MS Word; Accounting software; MS Office; MS Outlook
Additional Skills
Schedule and confirm appointments
Area of Specialization
Invoices; Correspondence
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail
Personal Suitability
Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Reliability; Organized; Ability to multitask
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Newcomers to Canada, Visible minorities
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
