AR & Collections Supervisor

Job title: AR & Collections Supervisor

Company: Black Diamond Group

Job description: BOXX Modular (Canada) rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to design and deliver customized solutions, and provide additional services such as delivery and installation, furniture rentals and other add-ons. We work with customers in many different industries including construction, commercial, infrastructure, institutional, government, industrial, oil and gas, mining, utilities, disaster relief, healthcare, engineering and special events.We offer a career, not a job in an environment known for strength, flexibility and brilliance. Like a diamond we look for people who will grow stronger and shine brighter in a fast pace and challenging environment.We’re currently seeking an Accounts Receivable & Collections Supervisor to join our Calgary-based team. This is an in office role with 1 flex day.Reporting to the Controller, this is a key role responsible for managing overdue accounts and supporting the monthly and quarterly reporting of customer account ageing. You’ll collaborate across departments in Canada and the U.S., balancing firm collection practices with strong client relationship management. The position addresses tight deadlines and a multitude of accounts receivable collection and reporting activities.The ideal candidate is detail and process-oriented and requires someone who is strong administratively with excellent communication skills.Who You Are:
You’re an experienced AR professional who brings a proactive, process-driven approach to collections. You combine sharp business acumen with excellent administrative and communication skills, ensuring clients are managed professionally while maintaining strong internal controls.You thrive in a fast-paced environment and are confident interacting with clients, colleagues, and leadership. You’re known for being organized, decisive, and solutions-focused.Duties & Responsibilities :Regularly review accounts and accounts receivable reports to identify new accounts requiring collection and to ensure that clients have fulfilled payment commitmentsWork with multiple locations across Canada and the US to collect outstanding accounts receivable and customer credit limitsCollect overdue customer AR balances by applying collection best practicesReport to the Controller and Managers throughout the organization on at-risk accounts requiring legal action, repossession, and bad debt write-offProvide a balance between quality customer care and collection techniques during all callsLead weekly AR collection meetings to advise the business units regarding approaches to account collection as well as status of accounts including short payments, NSF cheques, changes to the account status and other customer issues and follow-up to resolution in a timely mannerManage cash applications direct reportRecommend courses of action on old customer accountsWhen necessary assist management with process for getting assets back and sending account to collectionsWorking with collection agencies and legal when requiredUpdate, review and maintain the bad debts in Accounts ReceivableWork with the legal team regarding liens and bankruptcy filingsProcessing small balance write-offs, account adjustments, and account reconciliations, as well as resolving disputes, discrepancies and short paymentsPrepare weekly & monthly AR reports as assigned and take part in regularly scheduled working capital management meetingsMeet or exceed set collection and bad debt targets and reduce delinquency rates for assigned accounts, as outlined in corporate guidelinesQualifications :Accounting Diploma or Bachelor of Accounting considered an assetMinimum of 5 years of AR collection with preference to candidates with US experienceSound understanding of the principles used by businesses to manage their working capital, including key performance indicators such as DSO and DPOGood understanding of invoices, collections and other duties related to accounts receivable and collections including knowledge of International Financial Reporting Standards (IFRS), best practice credit procedures and the Customer Credit Agreement Act (CCAA)Excellent analytical skills and takes initiatives to solve problems;Post-secondary education preferred and has helped you grow in your rolesExperience with SAP Business One an asset;Intermediate Microsoft Excel, PowerPoint and Word skills requiredAbility to work independently and as part of a teamExcellent written and oral communication skills requiredWhy Join Us?Competitive Base Pay and BenefitsImpactful workCareer growth & talent developmentBe part of a collaborative team that values professionalism, innovation, and continuous improvement.BOXX Modular is a subsidiary of Black Diamond Group. Black Diamond group of companies provide workforce accommodation, modular buildings, energy services, and full turnkey lodging and major project solutions including planning and management, logistics, and catering to customers in Canada, the United States and Australia. We serve diverse sectors including oil and gas, mining, power, construction, engineering, military, government, and education.We are an Equal Opportunity EmployerAt Black Diamond, our value of respect in the workplace is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.For more information about us, please visitCompany : BOXX Modular

Expected salary:

Location: Calgary, AB – USA

Job date: Thu, 17 Jul 2025 22:59:09 GMT

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