Full Time
Contact Centre Agent – Customer Service
Job Description
Job requirements – Contact Centre Agent – Customer Service
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
- Specific Skills
- Address customers’ complaints or concerns; Access and process information; Issue receipts and other forms; Answer inquiries and provide information to customers
- Business Equipment and Computer Applications
- MS Windows; Internet; Database software; MS Outlook
- Security and Safety
- Criminal record check
- Work Conditions and Physical Capabilities
- Fast-paced environment; Work under pressure; Repetitive tasks; Handling heavy loads; Attention to detail; Standing for extended periods; Tight deadlines
- Teleworking Information
- Remote work available
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.