Job title: Customer Care Coordinator
Company: Mattamy Homes
Job description: Location:Calgary, Alberta – Hybrid (3 days/week in office)Company:Mattamy Homes CanadaDepartment:Customer CareEmployment Type:Full-TimeReports to:Sr. Manager, Customer CareWhen it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.about what makes working at Mattamy special and our award-winning culture.What we offerAs the Customer Care Coordinator, you provide an on-going point of contact at Mattamy Homes for homeowners, from post purchase through to post warranty periods. You act as a liaison to direct homeowner inquiries and concerns to the appropriate internal individuals/departments or outside agencies. You will follow-up on homeowner inquiries by providing a prompt, complete, and accurate response. You are an advocate for the homeowner in coordinating customer care activities together with the construction and warranty teams to ensure The Best Homeowner Experience is delivered at each opportunity.What you’ll do
What you bring
We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.Who we areis the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.Be yourself. We want it that way.At Mattamy, we’re passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we’re on a journey toward a welcoming, barrier-free culture for everyone. Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.Qualified applicants will be contacted directly by the Talent Acquisition team.
Expected salary:
Location: Calgary, AB
Job date: Fri, 10 Jan 2025 03:56:25 GMT
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