Job title: Customer Service Agent, Airline Check-In
Company: Executive Flight Centre
Job description: Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups – Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.Our Lethbridge location is seeking an experienced Customer Service Agent to support our diverse operations. This Casual position will work a variety of shifts including weekday/weekend, mornings, afternoons and evenings.Job Description:
The Customer Service Agent (CSA) is the first point of contact for airline customers. This position plays a critical role in acting as a brand ambassador for EFC and the airline by providing a positive experience to all customers. The Customer Service Agent always remains professional and courteous and while greeting, checking in, taking reservations, assisting customers and processing payments. The CSA also troubleshoots, addresses, and resolves customer inquiries and concerns as required.There is mandatory 6-day initial training from 8:00am – 4:30pm. The successful candidate must be available for this session on the following dates:March 5-8, 2025 and March 10-11, 2025Responsibilities:
Experience and Qualifications:
What EFC can Offer?
Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities within EFC.We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.INDALL
Expected salary:
Location: Lethbridge, AB
Job date: Sun, 09 Feb 2025 01:12:40 GMT
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