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Customer Support Coordinator

Posted 5 months ago

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Job Description

Job title: Customer Support Coordinator

Company: Accountant Staffing

Job description: Job DescriptionAre you a detail-oriented professional with a knack for optimizing operations and processes along with a passion for delivering top-tier customer support? If so, were seeking a Customer Support Coordinator to join our clients team in Lower Sackville, NS. This is a full-time, permanent, 100% in-office role, ideal for a motivated individual who thrives in a process driven environment.Key Responsibilities for the Job:

Efficiently respond to incoming calls, emails, and text messages from both staff and customers
Process, respond, and manage support tickets
Build customers’ confidence with knowledgeable solutions to inquiries/issues
Update and maintain database records
Other duties as required

Experience & Attributes for Success:

1 2 years experience in a customer service position, ideally within a ticket-based environment
Proficient with technology and able to learn new systems and processes quickly
Superior communication skills
Motivated work ethic with the ability to optimize processes and time
Excellent problem solving and critical thinking skills
Flexibility to adapt to changing priorities and business needs

If interested in this opportunity, please apply online by clicking the Apply Now button.To learn more about similar opportunities, the local job market, or to discuss your career interests, please contact Karen Styles, Senior Recruitment Consultant at .Administrative Staffing is a specialist recruitment company focusing exclusively on the placement of administrative professionals. We offer candidates a wide range of job opportunities, current knowledge of the employment market, and a commitment to ensuring best fit with every placement. To view more job opportunities or for more information on Administrative Staffing please visit us at .Administrative Staffing is committed to promoting diversity and inclusion in the workplace. We believe that it is essential for workforces to reflect the communities they serve, where everyone feels included and valued. We promote environments that value and respect all individuals, regardless of their race, ethnicity, gender, sexual orientation, age, ability, religion, or any other personal characteristic.We encourage applications from underrepresented groups including African Canadians, Indigenous/Aboriginal People, Racially Visible Persons, Women, Persons with Disabilities, and 2SLGBTQ+ Persons.Self-identification is encouraged but not required during the application process and accommodations can be requested during the recruitment process. If accommodations are needed during the assessment process, such as an interview or testing, please let us know and we will make arrangements to meet your needs.

Expected salary:

Location: Sackville, NB

Job date: Thu, 25 Jul 2024 05:24:05 GMT

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