Digital Solutions Analyst

Job title: Digital Solutions Analyst

Company: Government of Alberta

Job description: Job Information
Job Title: Digital Solutions Analyst
Job Requisition ID: 65435
Ministry: Seniors, Community and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: January 24, 2025
Classification: Program Services 3
Salary: $2,626.89 to $3,448.73 bi-weekly ($68,562 – $90,012/year)The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:The Ministry of Seniors, Community and Social Services (SCSS) leads seniors, income, employment, disabilities and community-based supports, family violence prevention, and family & community support services.The SCSS Modernization Office is responsible for the modernization and digital re-engineering of SCSS programs to deliver simpler, faster and more cost-effective services that better meet the needs of Albertans, staff, service delivery partners and others. The office is an integral part of the SCSS Digital Transformation.This position focuses on digital transformation within the Office of the Public Guardian and Trustee (OPGT). OPGT provides essential support for individuals that are not able to make personal or financial decisions. It offers guardianship and trusteeship services, administers estates, and manages benefits. OPGT also oversees capacity assessments, investigates complaints regarding decision-makers, and provides guidance on advance planning and personal directives. For more information on OPGT, please visit:For more information, visit:Role ResponsibilitiesAs the Digital Solutions Analyst, you will be reporting to the Director, OPGT Service Delivery, and will be a key resource in the mandate of the SCSS Modernization Office with operational responsibility for implementing digital services. You will work day to day with the Digital Product Owner and product teams focusing on innovation and developing digital services to meet specific business and user needs within OPGT (e.g., an online application, electronic content management systems) including contributing to systems that support complex financial management (e.g., financial and client case management system).Key responsibilities of the Digital Solutions Analyst:

• Profile and document current operational processes and procedures through artifacts including process maps.
• Identify and document key business rules, drivers, strategies and requirements that affect service delivery.
• Document and model future state processes.
• Identify organizational and business process impacts.
• Provide analytical and business support to projects in the form of research, statistical, financial and business analysis, business and IT planning, feasibility studies, requirements analysis, and business case development.
• Coordinate the development and implementation of implementation plans, communications plans for projects.
• Develop training strategies, plans and materials.
• Design, develop and deliver quality presentations to multiple user groups and audiences.
• Facilitate change management activities to ready users for the new business processes and tools.

You will work in a complex environment including the Modernization Office branch within the Strategic Services division, the Office of Public Guardian and Trustee, partnering divisions and Technology and Innovation and must build effective relationships to be successful in delivering new digital services that meet user and business area needs.Please click on this to view the job description for this position.APS CompetenciesCompetencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies:
.To be successful in this role, a candidate will demonstrate:

• Agility: Identifies and manages required change and the associated risks.

• Drive for Results: Takes and delegates responsibility for outcomes.

• Collaborative Environments: Collaborates across functional areas and proactively addresses conflict.

• Creative Problem Solving: Engages the community and resources at hand to address issues.

QualificationsRequirements:
A University degree in related field (e.g. information technology, business administration, public administration, social sciences, business, economics, finance), plus 2 years progressively responsible related experience. Equivalency of directly related education or experience considered on the basis of 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

• Demonstrated knowledge in systems thinking
• Experience in change management, systems development and information methodologies
• Experience in Project Planning with the ability to function under pressure on several projects simultaneously to meet deadlines
• Experience in Facilitating and leading workshops
• Ability to research issues accurately to identify and solve problems

Assets:

• Strong analytical skills, data interpretation and problem-solving skills.
• Knowledge and experience in areas related to accounting, financial processes and associated systems.
• Knowledge and experience with customer relationship management systems and financial operations systems (e.g., Microsoft Dynamics).
• Track record in agile methodology within a digital team environment.
• Demonstrated competencies in participating in project teams including business areas and technical resource.
• Depth and breadth of knowledge of SCSS programs, services, service delivery mechanisms and Information Technology systems.
• Excellent interpersonal and communication skills.
• Strong presentation skills.
• Strong MS Office, Visio, SharePoint software skills, including MS Project.
• Experience understanding and interpreting legislation.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to .NotesThe hours of work are 36.25 hours per week, Monday to FridayAs part of the selection process, candidates may be invited to complete a written knowledge test. Candidates that are selected for further assessment will be contacted via email to book testing or interviews. Please ensure that your resume includes a valid email address.In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.Your cover letter and resume will be used as a screening tool to assess your written communication.This competition may also be used to fill future vacancies at the same and/or lower classificationFinal candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service –
• Public Service Pension Plan (PSPP) –
• Alberta Public Service Benefit Information –
• Professional learning and development –
• Research Alberta Public Service Careers tool –
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.Candidates are required to apply for a job online. Please visit for more information. Please visit , for more information.It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements.If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Nadine Uwimana at .

Expected salary:

Location: Edmonton, AB

Job date: Sun, 12 Jan 2025 01:49:45 GMT

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