Facility Allocation & Events Supervisor

Job title: Facility Allocation & Events Supervisor

Company: University of Alberta

Job description: DescriptionThis competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates. Please log in to verify your internal candidate status.This position is a part of the Non-Academic Staff Association (NASA).This position offers a comprehensive benefits package which can be viewed at: .Location – Work primarily takes place at North Campus, Edmonton.Working at the University of AlbertaThe University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people – from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .Working for the DepartmentCampus & Community Recreation is the host of multiple wellness activities and events that run throughout the University of Alberta campus. This includes recreational events and programs that are available at South Campus as well as North Campus. Campus & Community Recreation offers programs and facilities aimed to meet the needs and interests of the broad range of communities that we serve. From group exercise to individualized personal training; from healthy living activities to physical assessments preparing for specific work environments; from recreational sports to elite sport training; and a range of ethnic and cultural dance, Campus & Community Recreation has the breadth and depth of activities to enhance the experiences of students, staff and community members alike.The role of Campus & Community Recreation is to contribute to the overall academic vision of the university. We support our communities (students, staff, faculty, and community members) to explore and enhance their physical, mental, emotional, and spiritual well-being through physical and social activity. We strongly believe in the power of recreational activities to support these needs.PositionReporting to the Manager, Campus & Community Recreation (CCR), Client Engagement, the, Facility Allocation & Events Supervisor is an integral member of the Client Engagement team. Campus & Community Recreation supports the management of sport and recreation facilities, programs, services and events serving a variety of communities including University of Alberta students, staff, Faculty and general community members. Campus & Community Recreation also supports the facility and service needs of the Faculty of Kinesiology, Sport, and Recreation and the Varsity Athletics programs through the provision of dedicated sport and recreation space for teaching, research, training and competition.The Facility Allocation & Events Supervisor provides leadership and supervision to the Bookings and Events Facilitation team within Campus & Community at the University of Alberta. The Supervisor participates in the development and activation of the Campus & Community Recreation overarching goals and assists team members in understanding the linkage between their day-to-day activities and the overarching goals of the organization. The Supervisor is an active participant in the CCR Leadership Group which consists of all supervisory staff within CCR, contributing ideas, collaborating with colleagues and initiating discussions to improve the delivery of service to CCR clients.The Facility Allocation & Events Supervisor leads a team of 2 full-time direct reports. The Bookings and Events Facilitation team is responsible for the effective and efficient allocation of all sport and recreation facilities managed by Campus & Community Recreation, including Van Vliet Complex, Education gymnasium and studios, Saville Community Sports Centre East, Foote Field and multiple outdoor spaces. In addition, the team responds to and administers all requests for Outdoor Space Bookings on North campus, South campus, and Campus Saint Jean. The team supports the consistent, effective and efficient allocation and use of space in all facilities. The Bookings and Events team ensures the facility booking process and requirements for use are conducted in a professional, detail-oriented manner. The Supervisor works closely with staff members to ensure the exemplary delivery of client-focused service. The Supervisor will build relationships and partnerships with both internal and external clients to enhance the use of all facilities managed by CCR.The Facility Allocation & Events Supervisor leads annual planning associated with sport and recreation facility allocation, contract development and delivery and collection of fees associated with facility use. The Supervisor is the key contact for allocation of space under the stewardship of Campus & Community Recreation. The Supervisor develops and leads administrative functions including space allocation guidelines, contract development, contract signing by delegated authorities, recommendation of rental rates, collection of fees and follow-up on accounts receivable. The Supervisor will be a key resource for Bookings and Event Facilitators for support, guidance and direction as requiredDuties

• Reviews, assesses, and makes decisions regarding space allocation requests for all activities in accordance with space use priority guidelines and discount policies within spaces stewarded by Campus & Community Recreation.
• Develops, reviews, and leads recommendations of revisions of facility allocation and bookings processes annually to create efficiencies, effectiveness, and consistency across CCR facilities.
• Collaborates with booking facilitators, Recreation Facility Operators regarding event/program space logistics including space requirements, activity setup, event/program logistics, facility access, load-in/load-out requirements, and “best practices” for space use.
• Leads and delivers client-focused customer service for all inquiries made to Campus and Community Recreation bookings; anticipates client needs, proactively addresses concerns, and redirects inquiries where appropriate.
• Prepares annual revenue budget for all facility rental areas.
• Utilizes Intelligenz to input facility bookings, manage space availability, and identify conflicts to support equitable facility allocation.
• Utilizes data in Intelligenz to develop accurate and informative analysis of schedules and bookings.
• Communicates with clients the facility safety operation procedures including Emergency Response plans and supports clients in developing appropriate emergency response plans for activities/events taking place within the University sport and recreation facilities.
• Develops and leads emergency management planning for events located in Van Vliet Complex.
• Trains and supervises a team of Booking and Event Facilitators to support effective and efficient facility use and to maximize revenue generation.

Minimum Qualifications

• An undergraduate degree in Recreation, Sport Management, Kinesiology, Sport Facility Management, and equivalent experience demonstrating leadership in Sport, Recreation, and Administration
• At least 5 years of experience in facility allocation, staff supervision, and client-focused service with demonstrated increasing responsibility and accountability.
• Intermediate First Aid, Level C CPR within 2 years required.
• Police Information Check is required.
• Superior communication skills are required.
• Experience in Recreation Management Software is required.

Preferred Qualifications

• Intelligenz experience preferred.
• Experience with Google Apps.
• Knowledge of recreation programming, athletics, and sports competition.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.Note: This opportunity will be available until midnight November 15, 2024, Edmonton, Alberta local time.

Expected salary: $59224.4 – 80437.45 per year

Location: Edmonton, AB

Job date: Tue, 05 Nov 2024 23:39:40 GMT

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