Insurance and Finance Clerk

Job title: Insurance and Finance Clerk

Company: University of Alberta

Job description: DescriptionThis position is a part of the Non-Academic Staff Association (NASA).This position offers a .Location – This role is in-person at North Campus, Edmonton.Working at the University of AlbertaThe University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people – from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .Working for the School of DentistryAs one of the top three dental schools in Canada, the School of Dentistry serves the well-being of society through education, research and public service. Read .Position SummaryReporting to the Clinical Business Analyst, the Finance & Insurance Clerk is responsible for providing accurate, timely, and proactive service to the finance department at the School of Dentistry. Duties consist of day to day financial transaction processing, reporting, file maintenance, clinical accounts receivable including entering incoming insurance payments, submitting and process pre-authorizations, contacting appropriate parties to collect outstanding balance as well as providing financial/insurance support as needed.DutiesClinical Finance Responsibilities include, but are not limited to:

• Monitors the notifications of electronic bank payments, enters payments in axiUm, updates patients accounts, etc.
• Processes cheque, debit, and credit card payments and completes daily deposits
• Collects fees and completes insurance and third-party billing forms including coordination of benefits in the event of multiple insurance carriers
• Processes CDAnet and paper claim submissions
• Enters adjustments for no cost treatment
• Prepares the daily deposit of the Department, and ensures all appropriate backup documentation is obtained for audit purposes
• Contacts patients and insurance companies to ensure prompt payments of aged balance when required
• Gathers required documentation for Pre-Authorizations, processes Pre-authorizations as well as answers inquiries from both patients and insurance companies regarding dental treatment
• Provides financial/insurance support to the patient services clerks and patients
• Coordinates and receives documents and enters transaction notes
• Ensures proper allocation of payments is entered into axiUm and Viewpoint in conjunction with the appropriate treatment and funding source
• Responsible for ensuring that accounts receivable are up to date; sending statements, contacting patients for payments, and following up

Minimum Qualifications

• Post-secondary certificate in a related field required
• 1-2 years of Dental office experience required
• Experience using an electronic health record software is required
• Experience with Point of Sale (POS) devices, processing payments and completing deposits

Preferred Qualifications

• Financial administration in a post-secondary setting is an asset
• Ability to critically analyze all aspects of the patient record and identify any required changes
• Accurate data entry skills; strong attention to detail
• Ability to multitask in a fast-paced and diverse work environment that is dynamic and constantly changing
• Excellent communication skills (listening, verbal, and written) and interpersonal skills
• Well-developed organizational skills with the ability to meet deadlines and prioritize activities
• Proficiency using information technology, including MS Office applications and Google Suite

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l’université à postuler.Note: This opportunity will be available until midnight June 19, 2025, Edmonton, Alberta local time.

Expected salary: $46697.04 – 62542.68 per year

Location: Edmonton, AB

Job date: Sun, 15 Jun 2025 00:24:19 GMT

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