Night Auditor
Job Description
Job title: Night Auditor
Company: Recruitment Partners
Job description: Night AuditorOur client is searching for a Night Auditor for their Boutique Hotel to join their team. This role will be responsible for ensuring a smooth operation of the hotel during the night shift, including guest check-ins and check-outs, auditing financial transactions, and providing exceptional customer service. A successful candidate will recognize the unique atmosphere of a Boutique Hotel, and offer personalized service to maintain the brand.Your success will be defined by your ability to:
- Greet and assist guests with check-ins and check-outs, ensuring an efficient and welcoming process
- Address and resolve guest inquiries, requests and complaints promptly, providing personalized service
- Provide guests with information about hotel amenities, local attractions, and other services
- Perform night audit procedures to ensure the accuracy of guest charges, payments, and other transactions
- Reconcile all hotel financial transactions from the day, including billing, payments, and room rates
- Verify and balance room revenue, restaurant charges, and other financial transactions in the property management system
- Prepare nightly reports for management, highlighting any discrepancies and unusual transactions
- Assist in maintaining an accurate record of daily cash, credit, and debit transactions
- Ensure all hotel systems are functioning properly during the night shift
- Complete security checks of the property, ensuring the safety and security of guests and staff
- Assist with inventory control and ordering of supplies when needed
- Coordinate with the front office team and management to ensure all guest needs are met
- Communicate any maintenance issues or special requests to appropriate departments
- Provide a thorough handover of responsibilities to the morning shift
Your strengths include:
- A High School Diploma or equivalent is required
- Further education or certification in hospitality management is an asset
- Previous experience in hotel front desk operations or guest services is preferred
- Strong knowledge of property management systems and other hotel software
- Basic knowledge of accounting, finance, and auditing processes
- Ability to work independently with minimal supervision, demonstrating strong problem solving skills
If you are interested in this role and meet the above criteria, please click the “Apply” button to send your resume directly to Lily Brooks.Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.Accounting & Finance – Engineering – Sales & Operations – Supply Chain – Human Resources – Office Support – TechnologyContact us today – Your Search Partner – www.recruitmentpartners.ca
Expected salary:
Location: Edmonton, AB
Job date: Sat, 07 Dec 2024 08:42:10 GMT
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