Office Administrator Assistant: part time

Job title: Office Administrator Assistant: part time

Company: Glass Doctor

Job description: We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass in USA and Canada with many locations. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Part time with a potential for full time after October.Requirement:
The candidate is required to work under pressure, be multi-task, have problem solving experience and great customer service skills and experience. Have the ability to learn fast and to have very great organizational skills. Patience and personal suitability is accountant for in the hiring process. Some weekend work might be required.Are you great at customer service? Do you like helping people? Are you able to be patient and compassionate while helping people deal with break ins, vandalism and other emergency situations– or simply when they have a rough day? Do you thrive in a fast paced environment where there is always something new to learn and to deal with? If so, this is the job for you. We are looking for a positive, energetic, courageous, cheerful and a team player individual to join our team. We strongly believe in a positive work environment to excel and provide the best results. If you are such an individual and have the same positive values our team is a best fit for you.Job Description:

• Answer all incoming phone calls, and return missed calls within 10 minutes whenever possible
• Schedule quotes and installations for technicians
• Provide quotes, take orders, do follow up calls, order supplies, and glass products
• Quote basic glass services and automotive glass services
• Ensure all emails are responded to in a timely and appropriate manner
• Sell flat glass services to customers, when necessary
• Order custom glass units, process orders, take payments, make invoices
• Perform other duties as needed which may include cross-training in related positions,
• Filing, and organizing, general cleaning
• Ensure all invoices, orders and quotes are correctly entered in our scheduling software
• Respond to customer complaints, requests
• Attend to walk in clients and provide them with quotes, other related glass services

Job Requirements:

• Ablity to work in fast paced environment
• Ability to work under pressure, and self-reliant
• Able to focus in a chaotic environment
• Attention to detail
• Have strong desire and ambition for growth and higher achievements
• Able to follow multi-step instructions
• Quick learner
• Prior experience in the auto and/or flat glass industry is an asset
• Computer literate, with working knowledge of word processing, business software and spreadsheet applications, high typing speeds
• Excellent communication skills
• Must be efficient with good organizational and time management skills
• Minimum high school education required.
• Must be fluent in English

Expected salary: $16 – 19 per hour

Location: Edmonton, AB

Job date: Mon, 22 Jul 2024 06:00:21 GMT

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