Pharmacy Assistant / Healthcare Program Assistant

Job title: Pharmacy Assistant / Healthcare Program Assistant

Company: Sprott Shaw College

Job description: Pharmacy Assistant / Health Care Program Assistant:This position combines the roles of a Health Care Program Assistant and a Pharmacy Assistant. The Health Care Program Assistant acts as a single point of contact resource in communicating with health care practitioners and patients. This position delivers seamless, high-quality service and support to patients and physicians through assistance with private and provincial drug plan navigation.Health Care Program Assistant Duties:

• Liaise with assigned health care practitioners (HCPs) and report to those HCPs on the status of assigned patients.
• Complete and coordinate reimbursement navigation and administrative services on behalf of patients with public and private payers, including management of prior authorizations under the supervision of Pharmacists.
• Provide exemplary customer service, especially via phone.
• Create and maintain accurate patient records
• Enter data accurately into various systems

Pharmacy Assistant Job Duties:

• Under direct supervision of licensed pharmacist, assist with the dispensing of prescription medication and other medical products to patients
• Package and label medications for distribution, ensuring compliance with all safety and regulatory requirements.
• Prepare and organize medication orders for delivery to patients and healthcare facilities
• Perform administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers
• Liaise with healthcare providers and patients to obtain and verify prescription information
• Manage and update inventory, including ordering and restocking medications and supplies

Qualifications

• Previous work experience in community pharmacy is strongly preferred
• Proficient in Kroll Pharmacy Software preferred
• Strong communication skills, excellent telephone etiquette, a keen eye for accuracy and the ability to quickly evaluate and respond to an array of inquiries
• Knowledge of Canadian drug reimbursement landscape considered an asset
• Knowledge of computer environments and basic computer programs (MS Office, Google).
• Ability to organize workflow and manage time effectively to meet client and customer deadlines with accurate transaction and process documentation.
• Capacity to work in a team environment and support co-workers.

Job Types: Full-time, PermanentPay: $20.00-$25.00 per hourExpected hours: 40 per weekBenefits:

• Extended health care

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Expected salary: $20 – 25 per hour

Location: New Westminster, BC

Job date: Thu, 05 Sep 2024 23:15:47 GMT

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