Job title: Service Support, Products & Payments
Company: City of Edmonton
Job description: The Service Centre provides a wide range of services to residents, businesses, industry representatives, and partners with other areas of the City to deliver quality services to customers through a number of channels. A professional team offering front-line service ensures permits, licenses, passes, payments, and inquiries move efficiently through each stage of the City’s processes.Reporting to the Supervisor, the Payment Agent position engages with thousands of citizens each year, providing a diversity of services through product sales and payment transactions, for Permits & Licensing, Transportation Operations, ETS, Community and Recreation, Bylaw, Taxation, and Accounts Receivable, through multiple channels.This position requires the ability to create safe, helpful, accountable, integrated, and excellent experiences for both internal and external customers. Attention to detail, problem-solving, ability to de-escalate, cash handling experience, compliance with standards, policies, and procedures, strong organizational skills, and ability to balance multiple priorities, are all required to be successful in this role.What will you do?
Qualifications
Skills required for success:
Conditions of employment:
Work Environment:
) * Embracing a culture of equity, diversity, reconciliation and inclusionThe City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits .Up to 3 permanent part-time positions availableHours of Work: Up to 39 hours per week, Monday – Friday. 8:00 am – 5:00 pmSalary Range: $23.787 – $29.534 (Hourly); $49,667.260 – $61,666.990 (Annually)Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.Talent Acquisition Consultant: RD/SBEdmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Métis Nation.
Expected salary:
Location: Edmonton, AB
Job date: Thu, 03 Jul 2025 22:13:16 GMT
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