Collections Specialist

Job title: Collections Specialist

Company: Robert Half

Job description: Job Description:Our client in Calgary is seeking a detail-oriented and motivated Collections Specialist with intermediate Excel skills to join their finance department on a contract basis. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:

• Conduct collections activities, including contacting customers via phone and email to secure payment for outstanding invoices.
• Maintain accurate records of all collections activities and customer interactions.
• Negotiate payment plans and settlements with customers as needed.
• Monitor accounts receivable aging reports and prioritize collection efforts accordingly.
• Work closely with other departments, including sales and customer service, to resolve customer billing issues and disputes.
• Provide regular updates on collection efforts to management and contribute to the development of collection strategies.
• Assist with month-end closing activities and other ad hoc projects as needed.

Requirements:Qualifications:

• 5+ years of experience in collections or a related field.
• Post-secondary education in related field an asset.
• Proficiency in Microsoft Excel, including the ability to perform VLOOKUPs, pivot tables, and other intermediate functions.
• Strong communication and negotiation skills.
• Ability to prioritize tasks and manage time effectively.
• Experience working with major ERP systems.
• Knowledge of regulatory requirements related to collections preferred.
• Available to start immediately.

How to Apply:To be considered for this contract role, click the “Apply Now!” link or by using the Robert Half mobile app. Download it on the App Store or get it on Google Play today!Reference Number: 05000-0013279999Robert Half would like to thank all applicants for their expressed interest however, only those candidates identified for interview will be contacted.

Expected salary:

Location: Calgary, AB

Job date: Fri, 15 Aug 2025 07:35:41 GMT

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