Job Description
Job requirements – Inbound Customer Service Representative
Languages
Bilingual
Education
Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
- Specific Skills
- Address customers’ complaints or concerns; Access and process information; Maintain records and statistics; Answer inquiries and provide information to customers
- Business Equipment and Computer Applications
- MS Windows; Internet; Database software; MS Outlook
- Work Setting
- Private sector
- Security and Safety
- Criminal record check
- Work Conditions and Physical Capabilities
- Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Hand-eye co-ordination
- Personal Suitability
- Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality
- Teleworking Information
- Remote work available
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.